March 16, 2020
From: Reddit AMA
What can you say to reassure managers and CEOs who are concerned that if they can’t see people working, they might not be working?
For me, the most important thing is what people produce, not which particular hour of which day they did it. Sometimes there are things that need to be done on a short timescale, and I pay a lot of attention to whether they’re done.
People in our company send out email reports about what they’re doing (usually weekly or monthly), and I make a point of looking through them, and responding whenever I notice something where I think I can be helpful (usually comments about how what they’re doing might relate to other company projects, etc.).